SoftyCRM: The Instant CRM for Amazon Connect Call Centers

Automatically log calls & create cases from Amazon Connect instantly. Boost agent productivity, eliminate manual data entry - zero setup required.

"It's like magic! Calls just appear in our CRM the second they end." - Happy Customer

Key Features of SoftyCRM

Logs calls directly from Amazon Connect, saving your team time and ensuring no interaction is missed.

Creates cases the moment the phone rings, streamlining your workflow and improving response times.

Boosts productivity with no setup required—get started instantly and focus on what matters.

Get a centralized view of key metrics and activities to monitor your call center’s performance.

Access a comprehensive knowledge base for quick reference and efficient support resolution.

Organize and manage call records efficiently to keep track of all interactions.

Track and manage accounts to streamline customer relationships and improve service.

Manage contacts seamlessly to ensure your team has the right information at their fingertips.

Monthly Annual

$29 Per user/month

Cancel anytime

POPULAR

$119 Per user/month

Cancel anytime

We're here to help! Reach out to our team for more information or specific requirements.

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