Stop juggling screens. SoftyCRM automatically logs calls and creates cases directly from Amazon Connect the moment the phone rings. Boost agent productivity and eliminate manual data entry – with zero setup.
"Softy CRM has been a vital part of our team's launch success. Because it is very intuitive to use, our team was able to quickly adopt."
– Lisa R., Manager - Mpathic
Logs calls directly from Amazon Connect, saving your team time and ensuring no interaction is missed.
Creates cases the moment the phone rings, streamlining your workflow and improving response times.
Boosts productivity with no setup required—get started instantly and focus on what matters.
Get a centralized view of key metrics and activities to monitor your call center’s performance.
Access a comprehensive knowledge base for quick reference and efficient support resolution.
Organize and manage call records efficiently to keep track of all interactions.
Track and manage accounts to streamline customer relationships and improve service.
Manage contacts seamlessly to ensure your team has the right information at their fingertips.